Privacy Policy

When you contact us, enquire about a project, download a resource or use certain features of our website, you may choose to share information such as:

• —Your name
• —Phone or WhatsApp number
• —Email address
• —City or project location
• —Project type
• —Approximate floor area
• —Details about your project or requirements
• —Plans, drawings, reference images or other files you choose to upload
• —Any other information you voluntarily provide to us

Our website may also collect some basic technical information automatically when you visit, such as your browser, device type, pages you visit, referring source, IP address and general website usage information.

We use the information you share with us mainly to understand what you need and respond appropriately.

This may include:

• —Responding to project enquiries
• —Understanding your project requirements
• —Getting in touch with you about your enquiry
• —Providing information about our services
• —Providing resources or downloads you have requested
• —Improving our website and services
• —Understanding how people use our website
• —Identifying technical issues and improving website performance
• —Keeping the website secure
• —Meeting applicable legal requirements

We do not use your information for purposes that are unrelated to the reason it was collected, except where permitted or required by applicable law.

If you choose to share plans, drawings, reference images or other files with us, we use them to understand your project and respond to your requirements.

Please share only the files and information that are relevant to your enquiry.

If a file contains confidential information that is not necessary for us to understand your project, we recommend removing it before uploading.

We use Google Analytics 4 (GA4) to understand how visitors use our website.

It helps us see things such as which pages are visited, how people move through the website, general traffic sources, device information and other website interactions.

This information helps us understand what is working on the website and where we can improve it.

Google Analytics may use cookies and similar technologies for measurement and analytics. We do not intentionally send information such as your name, phone number or email address to Google Analytics.

We use Microsoft Clarity to better understand how people experience and navigate our website.

Clarity may help us understand interactions such as:

• —Where visitors click
• —How visitors scroll through a page
• —How visitors navigate between pages
• —How visitors interact with different elements
• —General session and device information
• —Areas where visitors may experience difficulty

Clarity can also provide session recordings and interaction insights. Microsoft documents cookies such as _clck and _clsk that can be used to associate interactions and sessions.

We use Clarity to improve the website and user experience. We do not use it to intentionally collect your name, phone number or email address for advertising purposes.

Where a cookie consent mechanism is implemented, Clarity can be configured to wait for the appropriate consent before setting its cookies.

We use Google Search Console to understand how our website appears and performs in Google Search.

It helps us monitor things such as:

• —Search queries
• —Search impressions
• —Search clicks
• —Search rankings
• —Indexed pages
• —Search-related technical issues

Search Console is used by us as a website and SEO management tool. It is not used as a visitor-facing advertising or behavioural tracking tool.

We use Google PageSpeed Insights to check and improve the technical performance of our website.

It helps us understand areas such as:

• —Page loading performance
• —Mobile performance
• —Desktop performance
• —Core Web Vitals
• —Other technical performance opportunities

We use this information to improve the speed, usability and overall performance of the website.

Our website may use cookies and similar technologies for essential website functionality, analytics and website performance.

The analytics tools currently used on our website include Google Analytics 4 and Microsoft Clarity.

Some cookies may be necessary for the website to function, while analytics cookies help us understand how visitors use the website.

For more information about the cookies we use and the choices available to you, please see our Cookie Policy →

We do not sell your personal information.

We may use trusted technology and service providers that help us operate, maintain and secure our website.

For example, information may be processed through services required for website hosting, databases, analytics, security, email or other essential website functions.

We may also share information if we are required to do so by applicable law or a lawful government or legal request.

We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected.

For example, information may be retained while we are responding to an enquiry, working with you on a project, maintaining necessary business records, resolving an issue or meeting a legal requirement.

When information is no longer needed, we may delete or securely dispose of it.

We take reasonable steps to protect the information we hold from unauthorised access, misuse, loss or disclosure.

Depending on our website setup, this may include:

• —HTTPS/SSL encryption
• —Secure access controls
• —Protected databases
• —Secure file handling
• —Website and server security measures
• —Software and security updates
• —Backups and recovery measures

However, no website or online service can be guaranteed to be completely secure.

Depending on applicable law, you may have rights relating to the personal information we hold about you.

These may include asking us to:

• —Provide access to your information
• —Correct inaccurate information
• —Delete information where applicable
• —Withdraw consent where consent is the basis for processing
• —Address a privacy-related concern

To make a privacy-related request, simply contact us at: designdiariesbysagrika@gmail.com

We may need to verify your identity before acting on certain requests.

Our website may include links to other websites or third-party services.

These websites have their own privacy policies and terms. We are not responsible for how third-party websites collect or use information.

We recommend checking their privacy policies before sharing personal information with them.

Our website is intended for a general audience.

We do not knowingly seek to collect personal information from children in circumstances where doing so is not permitted by applicable law.

As our website, services or technology evolve, we may update this Privacy Policy from time to time.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to check this page occasionally so you are aware of any updates.

If you have a question about this Privacy Policy, how we handle your information, or want to make a privacy-related request, you can contact:

Sagrika Saraf
Design Diaries by Sagrika
Delhi, India

Email: designdiariesbysagrika@gmail.com
Phone / WhatsApp: +91 96224 34242
Website: www.designdiaries.co

Subject: Privacy Request